Online Customer Support
Elvior offers Online Customer Support for all the partners and customers who have active support term. To read about Elvior's support policies, please visit TestCast Support and XML-Simulator Support pages respectively.
Our Online Customer support serves various means:
- Technical Solutions
- Download Areas for paying and evaluating customers
- Submitting Requests for product issues
- Checking the status of your existing requests
Evaluation license
For downloading evaluation license, please register yourself at Elvior's Online Customer Support. NB! Please do not use anonymous e-mail addresses for registration as Elvior might not grant the access to you. After the registration, please make a ticket and request for evaluation package. Our Online Customer Support representatives will set-up an evaluation package for you. Please use Online Support Area for any questions you might have during the evaluation period.
Regular license and product upgrades
For tool downloads, please visit your organization's designated download area. You can find the tools assigned to your company there. Please note, that product upgrades and new patches will also be uploaded in your designated download area. Questions and Answers
Organizations' with active support term can use Elvior's Online Customer Support area for Q&A. Elvior's representatives will do their best to answer your questions as quickly as possible.
You cansign-in directly to our Online Customer Support area at http://support.elvior.com .
